Has anyone had issues ordering a JR pass? I ordered 5 for my family yesterday and haven’t received a confirmation email. I’ve also sent an email to the support address but still nothing. I’m kind of panicking now as this is my first ever Japan trip
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Not received confirmation
Daniel-san
17481 posts
6108 likes
9 days ago
Hi there,
Looks like you made a small typo in your e-mail address during check-out.
I have just amended this and re-sent you the confirmation e-mail.
Kind regards,
Daniel
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