Hello,
I bought two JR passes last year but noticed I was charged twice. I sent an email to JR support but have yet to receive an answer. How long does it take to get a response?
返回General Japan Travel
Charged Twice
Jgutierrezpr
6 年多前
1 回答
Daniel-san
19375 发帖
7664 关注
6 年多前
Hi there,
We generally reply within 24 hours during business days. In some cases it may be slightly longer, such as during busy days or when your case may need extra time looking into.
Kind regards,
Daniel
