Questions and Answers
The Japan Rail Pass provides unlimited travel on the entire national JR network, including the high speed bullet train lines. Travel at your own pace with unlimited freedom to explore Japan.
It depends on the country. We dispatch within 1 business day to the UK, US, Canada, Austria, Belgium, Denmark, Finland, France, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and more. For a full list of countries see: www.jrpass.com/delivery
In short, anyone who enters Japan under a 14 or 90 day tourist visa. For full details, see our eligibility page
Contact us via our Contact form, mail us at: [email protected] or contact us via Facebook. Don't forget to mention your order number, if you already have one.