confirmation of purchase

há quase 11 years

3 respostas

I just purchased 2 rail passes today. Will I be getting a confirmation of purchase sent to my email? If this is not your common practice, could you please email a confirmation to me? Thank you.

Daniel-san

19375 publicar

7669 fazer "gosto"

há quase 11 years

Hi there,

We ship out JR Passes at weekdays, you will receive the confirmations this Monday once the JR Pass ships out.

Thank you!
Daniel

Útil!0

[email protected]

3 publicar

0 fazer "gosto"

há quase 11 years

It is almost Tuesday and I have not heard from your company. Can you check to see what happened to my purchase of 2 14 day passes, starting on October 19? I am very worried: Joan Okubo, 1048 Laulima way, Hilo, HI 96720.
Thank you for your help.

Útil!0

[email protected]

3 publicar

0 fazer "gosto"

há quase 11 years

Just checked with credit card company and the charge from my purchase never went through. I am starting over again. if there is some confusion: please do not charge me twice --I only want two (total) JR passes.
thank you.
Joan

Útil!0

Daniel-san

19375 publicar

7669 fazer "gosto"

há quase 11 years

Hi Joan,

Starting the order again is for the best. If you do find a double charge or receive multiple orders, then please contact our sales team directly via [email protected] and we will help you directly.

Thank you for ordering with us,
Daniel

Útil!0

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