confirmation of purchase

circa 11 anni fa

3 risposte

I just purchased 2 rail passes today. Will I be getting a confirmation of purchase sent to my email? If this is not your common practice, could you please email a confirmation to me? Thank you.

Daniel-san

19375 Pubblica

7669 mi piace

circa 11 anni fa

Hi there,

We ship out JR Passes at weekdays, you will receive the confirmations this Monday once the JR Pass ships out.

Thank you!
Daniel

Utile!0

[email protected]

3 Pubblica

0 mi piace

circa 11 anni fa

It is almost Tuesday and I have not heard from your company. Can you check to see what happened to my purchase of 2 14 day passes, starting on October 19? I am very worried: Joan Okubo, 1048 Laulima way, Hilo, HI 96720.
Thank you for your help.

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[email protected]

3 Pubblica

0 mi piace

circa 11 anni fa

Just checked with credit card company and the charge from my purchase never went through. I am starting over again. if there is some confusion: please do not charge me twice --I only want two (total) JR passes.
thank you.
Joan

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Daniel-san

19375 Pubblica

7669 mi piace

circa 11 anni fa

Hi Joan,

Starting the order again is for the best. If you do find a double charge or receive multiple orders, then please contact our sales team directly via [email protected] and we will help you directly.

Thank you for ordering with us,
Daniel

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