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I just purchased 2 rail passes today. Will I be getting a confirmation of purchase sent to my email? If this is not your common practice, could you please email a confirmation to me? Thank you.
Using the Japan Rail Pass(으)로 돌아가기
confirmation of purchase
Daniel-san
19375 올리기
7669 좋아요
almost 11 years 전
Hi there,
We ship out JR Passes at weekdays, you will receive the confirmations this Monday once the JR Pass ships out.
Thank you!
Daniel
3 올리기
0 좋아요
almost 11 years 전
It is almost Tuesday and I have not heard from your company. Can you check to see what happened to my purchase of 2 14 day passes, starting on October 19? I am very worried: Joan Okubo, 1048 Laulima way, Hilo, HI 96720.
Thank you for your help.
3 올리기
0 좋아요
almost 11 years 전
Just checked with credit card company and the charge from my purchase never went through. I am starting over again. if there is some confusion: please do not charge me twice --I only want two (total) JR passes.
thank you.
Joan
Daniel-san
19375 올리기
7669 좋아요
almost 11 years 전
Hi Joan,
Starting the order again is for the best. If you do find a double charge or receive multiple orders, then please contact our sales team directly via [email protected] and we will help you directly.
Thank you for ordering with us,
Daniel
