Hello.
The United States government ordered US citizens to not travel internationally. We are at a LEVEL 4 travel advisory. Considering the order, I would like a refund or credit for another time later in the year. I have sent about 5 Emails since Friday, but have not received a response. PLEASE RESPOND! I would certainly appreciate it.
Thank you.
Dear Tanya,
Thank you for your message. Due to the current situation we are receiving many queries, in addition to government shutdown regulations, as a result it may take a couple of days to get a reply. We understand that these are uncertain times for everyone but please be assured that we will get back to you and have different options for rebooking or refund.
I would ask you not to contact us more than once, as it ultimately just slows everything down.
Thank you,
Daniel
Obtenha informações através de mais de 19136 perguntas sobre o Japan Rail Pass ou faça perguntas aos nossos especialistas em viagens na Japan Rail
Fazer uma pergunta
Inspire-se para a sua visita ao Japão seguindo-nos no Instagram e não se esqueça das suas fotografias quando lá estiver.
Descubra onde comprar o Japan rail pass online.
Temos preços especiais para crianças e excelentes opções em primeira classe. Veja todos os bilhetes. Ou veja as nossas opções de Passes regionais