Hi,
My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and receive a full refund? Please advise.
Thanks,
Johnny
Hi,
My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and receive a full refund? Please advise.
Thanks,
Johnny
Hi Johnny,
You've done the right thing by e-mailing us. Please note that due to the high amount of requests, it may take 2-3 business days to to get a reply in detail.
We can also provide you with an 85% refund for any unused ticket, within 1 year after purchase as per the terms and conditions.
Kind regards,
Daniel
Scopri di più da oltre 19129 domande riguardo la Japan Rail Pass o chiedi ai nostri esperti di viaggio Japan Rail
Fai la domandaLasciati ispirare per la tua visita in Giappone seguendoci su Instagram e non dimenticarti delle tue foto una volta che sei lì.
Find out where to buy the japan rail pass online.
Abbiamo prezzi speciali per i bambini e fantastiche opzioni per la prima classe Vedi tutti i biglietti. O la nostra gamma di Tessere regionali