WHEN TO BUY
My Trip is on the 6th of September. The latest news informs that the JR Pass is going to have a s...Il y a environ 2 ans1 réponse1047 vuesenviron 2 ansKyoto to Kumamoto
I have the JR Pass. Can it be used to travel from Kyoto to Kumamoto and then Kumamota to Tokyo us...Il y a environ 2 ans1 réponse1493 vuesenviron 2 ansCan I reserve seats before I activate my JR Pass?
Hi, I would like to know if I can reserve Shinkansen seats before I activate my JR pass? For ex...Il y a environ 2 ans1 réponse2170 vuesenviron 2 ansTrying to extend order
Hi, I bought the Mobile Router just over 2 weeks ago, but I misunderstood how the site calculate...Il y a environ 2 ans3 réponses1007 vuesenviron 2 ansHiroshima
Can I pick up a JR pass at Hiroshima? Are there multiple locations?Il y a environ 2 ans2 réponses1047 vuesenviron 2 ansJR pass
Can I use the JR 7-day pass for travel from 1) Narita terminal 1 station to Toyama station? 2) Go...Il y a environ 2 ans1 réponse1115 vuesenviron 2 anshow long
How long does it take on the kansen from Osaka to Yokohama?Il y a environ 2 ans1 réponse2570 vuesenviron 2 ansNarai to Matsumoto
Does the JR Pass cover the Chuo Line local from Narai to Matsumoto station? Thank youIl y a environ 2 ans1 réponse1661 vuesenviron 2 ansPurchasing four passes together - will we all have our own pass w...
Hello, We are a family of four and will be arriving together but travelling to different places ...Il y a environ 2 ans1 réponse1355 vuesenviron 2 ansUsing Tohoku pass
To use the pass in local train which is non-reserve ,will I have to get ticket from station offic...Il y a environ 2 ans0 réponses3007 vuesTokyo-Hokkaido Itinerary
Hi, I am planning a 10 day trip to Japan this June. Could you please check the itinerary and se...Il y a environ 2 ans1 réponse1052 vuesenviron 2 ansExchange / activation after office hours
Hello, I am interested in ordering the Rail pass through your site. My flight gets in after your ...Il y a environ 2 ans2 réponses1164 vuesenviron 2 ansPocket wifi
We have a stop to Haneda for two hours going to Sapporo. We are planning to get the pocket wifi i...Il y a environ 2 ans4 réponses1310 vuesenviron 2 ansReservations
Do you need reservations if you have a JR Pass? This is our itinerary: Osaka airport to Osaka Osa...Il y a environ 2 ans1 réponse1359 vuesenviron 2 ansKyoto and Tokyo
Hi, I am going to Japan on 02/11/2023 - 12/11/2023. We are planning to just stay in Tokyo for mos...Il y a environ 2 ans1 réponse2894 vuesenviron 2 ansPicking up the Rail Pass and the wifi pocket
Previously when purchasing the JR pass and the wifi pocket, I selected for the pass and the pocke...Il y a environ 2 ans2 réponses1249 vuesenviron 2 ansShould I purchase JR pass?
Hi Daniel, I'm planning to travel from Tokyo > Ginzan onset > Zao mountain > Takayama &...Il y a environ 2 ans2 réponses2493 vuesenviron 2 ansRequest for Delivery Tracking Details
Hello. I have recently purchased a 7-day JR Pass via you and reached out to you for tracking det...Il y a environ 2 ans1 réponse1126 vuesenviron 2 ansCan I take Fuji-Kaiyu Express with JR Pass?
Dear JR Pass Team, I have the JR pass and plan to go from Tokyo to Hakone. Can I take the direct...Il y a environ 2 ans1 réponse1281 vuesenviron 2 ansOrdinary JR Pass on the green car
Hello, We ordered the ordinary JR pass, but wanted to travel on the green car from Tokyo to Kyot...Il y a environ 2 ans1 réponse1433 vuesenviron 2 ans
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