Hi,
I bought the Mobile Router just over 2 weeks ago, but I misunderstood how the site calculated days and ordered one day less than needed and would like to extend it, I have contacted the support email a couple of times now over the last 2 weeks and am yet to get a response.
How long should it take to get a reply from the support email as the date i am going to Japan is getting closer.
Thanks in Advanced
Hi there,
Can you let me know your order# and I can have a look?
Kind regards,
Daniel
Hi,
My order number is #1848743
Thank you,
Harry
Hi Harry,
Just sent you a payment link to complete the extension.
Kind regards,
Daniel
Aprenda de más de 19158 preguntas sobre el Japan Rail Pass, o pregunte a nuestros expertos de viajes de Japan Rail
Haga una pregunta
Inspírese para su visita a Japón siguiéndonos en Instagram y no se olvide de hacer sus propias fotos una vez que esté allí.
Averigüe dónde comprar el Japan Rail Pass en línea.
Tenemos precios especiales para niños y grandes opciones para primera clase. Ver todos los billetes. O vea nuestra gama de Pases regionales
English
Deutsch
Français
Italiano
Nederlands
Português
日本語
한국어
简体中文
繁體中文