Hello!
Once I get to Japan, do you offer telephone assistance regarding the JR Pass?
For example if we need to ask questions in English about how to find a station, or if get lost, etc., and we need to call from the hotel or our cell phone, or a paid phone?
If yes, is it an extra cost that we add when purchasing the JR Pass?
Thank you!
Elsa
Hi Elsa,
We provide support online via e-mail, the forum and other media. Some other agencies may provide an assistance by phone. Some other agencies may provide a (paid) telephone assistance, however I don't have any experience using such a service.
I've always found that Japanese people are very helpful and will go miles out of their way to help you.
-Daniel
You're right; I've heard many comments about Japanese people being very courteous and always willing to go the extra mile to help.
Thank you!
I counted on the help of Mr. Daniel-san in this Blog and visited Japan for one month in November! Thank you very much.
Wonderful.
I had the same doubts and rented a WiFi router that accompanied us throughout the trip. The sites that were used Google Maps, Hyperdia and the websites of hotels and tours.
Lernen Sie aus mehr als 19135 Fragen zum Japan Rail Pass, oder fragen Sie unsere Japan Rail-Reiseexperten
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