I had no e-mail - url confirmation after making the payment

Hello
I have filled the form on September 3rd. , then , I had hit next and the url redirected me directly to the main page, without any confirmation, and no email arrived to my e-mail address either . it should have arrived today, but Fed-Ex has no information about it . I have checked my bank account and the payment has been done. Please help. if you need the bank ransaction confirmation, I can send it by email.

Thank you very much.