Japan Rail Pass exchange service
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Japan Rail Pass exchange service

Japan Rail Pass exchange service and airport Meet & Greet.

Start your trip perfectly with airport pick-up and JR Pass exchange service.

Want to ease your arrival in Japan? Worried about not speaking Japanese and need someone to give you a helping hand? We have just the service to ease your worries and the whole process. We have teamed up with the leading hospitality provider to provide you with the best possible start of your trip. Upon arrival at the Airport, we’ll have an attendant waiting for you from the moment that you clear customs, to take care of any hurdle at the airport. We have you covered with JR Pass Meet and Greet.

Airserve will help you through all the steps on the airport, exchanging your JR Pass, Picking up your Pocket Wi-Fi, withdrawing money from ATM and any other service you may require. Once everything is taken care off, we will escort you to the train* to make sure you are well set for your journey into Japan.

What’s included:

We’ll start with the Airport arrival Meet & Greet, your personal attendant will be waiting right after clearing customs with your own personal sign.

Japan Rail Pass exchange service. Your attendant will help you through the whole process. Don’t want to deal with the queues on busy days? Your attended will take care of it.
Rail ticket reservations
Want to be secure of seating during your trip? We’ll have those desired tickets booked in no time.
Wi-Fi Pick-up Pocket WIFi is collected at a separate desk, no need to go searching by yourself.
Afraid of speaking the language?. We can help you
overcome the language barrier, interpretation is available for English, Chinese, German, French and Italian.
Assistance with currency exchange and/or ATM withdrawal.
Of course, we’ll be happy answering any questions you may have regarding traveling in Japan.

The process is simple

1.) Make a reservation online

2.) Meet your personal assistant at the arrival lobby

3.) Complete the Japan Rail Pass exchange.

4.) Assist you with any additional services at the airport.


5.) Escort to your boarding point of transportation

6.)Start your unforgettable trip to Japan fully prepared.

The Japan Rail Pass exchange service and airport Meet & Greet is available at all major airport in Japan, including Tokyo Narita Airport (NRT), Haneda Airport (HND) and Osaka Kansai Airport (KIX).

For more information and to book click here

*Or any other kind of transport, such as a bus, car or taxi.

Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets.
Or see our range of Regional Passes