My parents recently ordered and paid for two, 7-day Japan Rail Passes. However, it looks as if they might not be able to come to Japan. Is there a way to get a refund for the Pass?
返回Using the Japan Rail Pass
Canceling JR Rail Pass
lhumenycky
14 年多前
2 回答
mari
1950 發帖
1714 關注
14 年多前
Hi there,
If your parents do not use their JR Pass they can return their unused Exchange Order to us for a refund up to 1 year from the date of purchase.
Please contact our team at [email protected] for more information. You can learn more about our refunds process online.
Hope this helps!

