Need to cancel reserved
Hello, I made a seat reservation tomorrow using my JR pass but won’t be able to make the reservat...7 个月前1 回答1734浏览7 个月Single trip pass vs JR Pass
Hi We (2 seniors) will be making a trip in late January 2025 to the following places: Fly in to...7 个月前2 回答1848浏览7 个月Activation arfter pick up
Can I pick up my jr pass and not have it activated for 7 days, because I do not need it yet??7 个月前1 回答1563浏览7 个月Assistance Needed to Modify JR Pass Dates and Duration
Hello, I recently purchased two JR Passes but made an error when selecting the duration & st...7 个月前1 回答2137浏览7 个月Help! Should I buy the 7 or 14 day JR Pass?
Hello! 👋🏼 I would like you to help me decide which JR Pass to buy. Our trip is 15 days (January 2...7 个月前1 回答1355浏览7 个月JR Pass can be used within the cities?
Hello everyone!! We're planning a trip to Japan and we're checking if the JR Pass is the way to ...7 个月前1 回答1585浏览7 个月Pocket WiFi
I'm arriving on Dec 26 but not using my JR Pass until Jan 2. I was thinking that the WiFi would ...7 个月前1 回答1446浏览7 个月JR PASS FOR GROUP OF 25 PASSENGERS
Hi, We are and outbound tour operator in Sri Lanka. We need to purchase 25 JR passes for a group ...7 个月前1 回答1355浏览7 个月Narita to Kyoto
Hi, I would like to ask if i have the JR Pass and i am arriving at Narita airport at 6:30 pm. Do ...7 个月前1 回答3097浏览7 个月Reserve seating during peak
If I purchase the Kansai-Hiroshima pass prior to entering Japan am I able to reserve seats easily...7 个月前1 回答1725浏览7 个月Need advise if I should purchase a JR pass
This is my current itinerary: Day 1-4 : Tokyo Day 5: Day trip to Hakone then back to Tokyo Day 6...7 个月前1 回答1365浏览7 个月Tokyo-Hakuba-Karuizawa Trip for February
Hello! I have a trip this upcoming February 2025 and was considering getting the JR East Nagano ...7 个月前1 回答2138浏览7 个月Buying the JRP after arrival
Hello, Can we purchase the JRP after we arrive in Japan? Is there a location in Tokyo where we c...7 个月前1 回答2661浏览7 个月Reserved seat for Tohoku
Hi, i'm planning to visit sapporo on 17 -22 Feb 2025 We're planning to go with this route: Tokyo ...7 个月前1 回答1688浏览6 个月Your order #2567107
Thank you for your emails. It seems problematic getting the airbnb owner to accept delivery. Can ...7 个月前1 回答1460浏览7 个月Need urgent feedback PLEASE re: delivery of JR PASS
I received confirmation yesterday that my ticket is ready (Your order #2567107) but it states we ...7 个月前1 回答1513浏览7 个月What type of pass or option would suit me better for my itinerary?
This is basically what my trip will look like: Tokyo (Shinjuku, Akihabara, Shibuya and Disney) ...7 个月前1 回答1986浏览7 个月Delivery or pick up
Dear JR Pass Support Team, My name is Fernanda, and I recently completed my JR Pass purchase (Or...7 个月前1 回答1648浏览7 个月Changing JR Pass Activation Date and Seat Reservation Question
I haven’t activated my JR Pass yet, but I’ve already used the pass number to reserve some train s...8 个月前1 回答2795浏览7 个月Changing date and Amy’s of use JR pass
Hi I have order JR pass for 2 person For our travel to Tokyo But by mistake i have submited the...8 个月前1 回答1291浏览7 个月
