Hi
I am travelling on a JR Railpass with Ninja Wifi modem package included.
The modem worked perfectly until it ran out of power. After recharging it it does not switch on anymore.
How can i get it fixed or exchanged.
I am currently in tokyo and still have two weeks left of travelling all over Japan.
I hope you can assist please!
Jacques
返回Using the Japan Rail Pass
Ninja Wifi modem not working
Alexis
1261 发帖
361 关注
一年多前
Hi there,
My suggestion would be to contact NinjaWifi directly as we are separate companies and their support will hopefully resolve any technical issues you’re experiencing. Sorry to hear that.
Kind regards,
Alexis
