Hi
I am travelling on a JR Railpass with Ninja Wifi modem package included.
The modem worked perfectly until it ran out of power. After recharging it it does not switch on anymore.
How can i get it fixed or exchanged.
I am currently in tokyo and still have two weeks left of travelling all over Japan.
I hope you can assist please!
Jacques
返回Using the Japan Rail Pass
Ninja Wifi modem not working
Alexis
1261 發帖
361 關注
接近 2 年前
Hi there,
My suggestion would be to contact NinjaWifi directly as we are separate companies and their support will hopefully resolve any technical issues you’re experiencing. Sorry to hear that.
Kind regards,
Alexis
