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Order cancellation

Hadi Zahedi
Hadi Zahedi
一年多前
1 回答

Hi, I have placed order #2539894 by mistake. I also emailed the support team, but no luck. How should I proceed and cancel my order before delivery?

Alexis
Alexis
1261 发帖
一年多前
Expert

Hi there,

Apologies for the late response. Our support team should hopefully have emailed you back, but I believe you meet the conditions for a refund as long as you don't use the pass, so once they get back to you sorting out a refund should be a relatively straightforward process.

Thanks,

Alexis


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