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i have all my confirmations and receipt but we left the passes at home
we land at HND in a few hours - will JR be able to help us reprint the tickets ??
Using the Japan Rail Pass(으)로 돌아가기
help - left passes at home
Daniel-san
19375 올리기
7665 좋아요
over 2 years 전
Hi there,
I'm sorry to hear that! You do need your original voucher with you to receive the pass.
Please contact our support team for a new one or refund your current pass.
Kind regards,
Daniel
4 올리기
0 좋아요
over 2 years 전
i emailed the support team on friday morning and have not heard back
