Hello,
UPS has delayed its delivery of the JRP voucher. Instead of delivering it on the 1st of November (as expected when I purchased the pass), it will now deliver it on the 3rd of November. However, my flight to Japan is today - the 2nd of November.
Could you please advise me on what to do? I’m thinking about ordering new passes to be delivered in Japan, and then asking for a refund of the original ones. Would that work?
Thank you!
Hi there,
Since this is a personal request and I don't have your order number. Please contact our support team via [email protected] and we will see what the best option.
Kind regards,
Daniel
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