Is i'm eligible for Jr Pass exchange

I'm half Thai-Japanese, and i'm having Thai national. So, i bought a Jr Pass already. I already read the condition that said person who use the Japanese Passport to come in Japan and have the permanent resident at the foreign country are eligible for the pass. (A proof that i'm having a permanent resident is school enroll, Thai ID Card, Thai Driving License, Student card in the Thai university, Copy of Thai Household Registration). So Thai travel agency said thai i already pass the conditions. Dose me can exchange the pass

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Thank you