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Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...

Hi Daniel, I have a trip coming up that was supposed to be a week in South Korea and then two w...

Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...

Our vacation plans have changed due to the situation in Asia. How do I go about requesting for a...

Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...

Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...

Coming to Japan in two days and I can't work out the trains! Routes we are doing: Day return tr...

Hello, We are coming to Japan for three weeks in July. I've determined the two week pass will be ...

Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...

Hi experts, Please give me some advises on this tip that I am having in Japan: 10 days trip: 4 ...

Can I use a JR pass to travel from Kansai Airport station to Osaka-Uehommachi Station?

I'm planning to travel from tokyo haneda airport to osaka to kyoto then back to tokyo, please adv...

Hello, i would to cancel my JR pass due to coronavirus. Can you help me? Thanks

Hi there, could you please clarify the following? Whether JRPass can be delivered to me electroni...

I want to cancel my jr pass due to corona virus outbreak. Can i do that? If yes, could you let me...

Hi, These are the cities that I plan to travel within 7 days: Osaka-Kyoto-Tokyo-Fujimi-Tokyo-Osak...

Hi, we are traveling end of March for 15 days. First 5 in Tokyo, then 2 in Takayama, 5 in Kyoto a...

Hello, I have heard that starting in spring 2020 there will be a way to buy a JR railpass direct...

Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...

If staying in the Kansai area for more than 5 days, can you purchase the Kansai Wide Area Pass wi...