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stolen vaucher

Lirit
Lirit
一年多前
1 回答

Hi,
I'll get to Japan after two months in Thailand and Nepal.
What happens if my vaucher is stolen through the tour?
Will I be able to show a copy instead?
Thank you

Alexis
Alexis
1261 发帖
一年多前
Expert

Hi there,

The exchange order would be useless to others as you need to show proof of your name on the papers by using your passport - if it is stolen, you'll need to refer to our Terms and Conditions and apply your specific case in reference to what we have written - please note that you won't be able to show a copy or photo of the exchange orders, you'll need the real thing.

Kind regards,

Alexis

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