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Need Update to My Order

KL20312
KL20312
接近 3 年前
2 回答

Daniel-san,

Can you please check the status of my order? I've been emailing support but haven't received any updates.

I ordered my JR Pass on Sept 17, received a confirmation, but no updates after that.

My friends who ordered theirs a few days later already received their Exchange Order.

My order # is 2105941. I want to make sure my order isn't lost before the price increase. I will be arriving in Japan on Dec 18.

Thank you!

avatar
Daniel-san
19375 发帖
接近 3 年前
Expert

Hi there,

I checked your order and since your travel is still a quite far out (mid Dec) it will be dispatched a bit later for more flexibility.

It will however by issued by end of week, and arrive well in time for your travel.

Kind regards,
Daniel

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KL20312
KL20312
2 发帖
接近 3 年前

Thank you so much, Daniel-san!

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