English
Deutsch
Español
Français
Italiano
Nederlands
Português
日本語
한국어
繁體中文
Hi, my JR passes I ordered from this website were delivered today, and some information from the passes is wrong. For example, the place of issue says Spain, but we live in the United States. My wife’s pass also has the wrong last name. How can I fix this?
返回Using the Japan Rail Pass
Incorrect Info on Passes
jrstrate
3 年多前
1 回答
Daniel-san
19375 发帖
7665 关注
3 年多前
Hi there,
We do not issue passes in Spain, this likely means you purchased through a different channel/agent.
Please contact your point of sale for support and a reissue, we can only help with orders placed through www.jrpass.com
Kind regards,
Daniel
