I email the copy of my permanent residence card last week but I haven’t heard back from you yet. My credit card was already charged and processed on April 3rd. We are flying in 3 days. Are we going to able to receive before we leave? I already send the email to the support to ask if they can change shipping address to Japan as well. How do I know if it is already shipped?
返回Using the Japan Rail Pass
Delivery
Dragonkingsdaughter
大约 2 年前
1 回答
Alexis
1261 发帖
361 关注
大约 2 年前
Hi there,
Our support team should get back to you on that, I'm very sorry about that. I would suggest emailing them again to see if anything has changed with the order, because it's best for you for it to be shipped to Japan directly in your instance.
Kind regards,
Alexis
