Hello,
I hope you are doing well. I am writing this email to ask you about the JR Pass order. I have ordered two JR Passes on Sunday at approximately 11:00 pm AST, but I do not have any clue of where to track the order. It said on the email that the order will be dispatched one day after the order. However, I did not receive any email or conformation that the order is on its way. If information can be provided about this matter, I would appreciate it.
Thank you in advance.
Hi there,
Last Monday was a public / bank holiday - therefore no shipment could be made.
Any order placed over the last weekend will be dispatched today.
Kind regards,
Daniel
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