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I was charged twice for one pass. How can I get the second charge taken off? I already emailed the support department at around 5pm Saturday Tokyo time. How long should it take them to reply? I am a US user getting a pass for vacation in Tokyo.
General Japan Travel(으)로 돌아가기
Charged Twice
reinamaile
over 9 years 전
1 답변
Daniel-san
19375 올리기
7674 좋아요
over 9 years 전
Hi there,
I'm sorry to hear that you've been charged twice.
Please note that we can not answer order related questions on the forum.
Our sales office is closed during the weekend and you will receive a reply tomorrow.
Kind regards,
Daniel
