I have just bought a pass but need it to be canceled straight away or least change the delivery address because the delivery address that I have used is invalid. I can't seem to find any contact number on the website. I have already sent an email to them asking to do a cancellation but yet to receive a reply. I'm just afraid that the transaction would go through before they see my emails. Is it possible to do a cancelation? If so how do I do it since I can't receive the pass from the delivery address to resent and request for refund
Using the Japan Rail Passに戻る
Cancellation
sean1234
約11年前
1 答え
Daniel-san
19375 投稿
7665 いいね
約11年前
Hi there,
Please note that we can't individual process order related questions over the forums. Please contact us using [email protected] with your order number or address information and your request.
We'll get back to you quickly by e-mail.
Thank you!
Daniel
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