Hello,
We bought the JAPAN rail pass from third party provider (KLOOK)
Due to Family emergency, we have to cancel our JAPAN trip and not able to use JAPAN rail pass.
We have received the exchange order via mail.
However, we wont be able to travel and would like to know the refund terms and conditions
Please advise.
Hi there,
We can only assist with tickets purchased through www.jrpass.com, please contact your point of sale for support.
Good luck and hope you get to travel to Japan in the future.
Scopri di più da oltre 19121 domande riguardo la Japan Rail Pass o chiedi ai nostri esperti di viaggio Japan Rail
Fai la domanda
Lasciati ispirare per la tua visita in Giappone seguendoci su Instagram e non dimenticarti delle tue foto una volta che sei lì.
Find out where to buy the japan rail pass online.
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