Voucher
Hi What happens if you pay for the JR pass and the voucher doesn’t arrive before you leave.11 個月前1 回答1862瀏覽11 個月Need to cancel reserved
Hello, I made a seat reservation tomorrow using my JR pass but won’t be able to make the reservat...11 個月前1 回答2619瀏覽11 個月Single trip pass vs JR Pass
Hi We (2 seniors) will be making a trip in late January 2025 to the following places: Fly in to...11 個月前2 回答2263瀏覽10 個月Activation arfter pick up
Can I pick up my jr pass and not have it activated for 7 days, because I do not need it yet??11 個月前1 回答1912瀏覽11 個月Assistance Needed to Modify JR Pass Dates and Duration
Hello, I recently purchased two JR Passes but made an error when selecting the duration & st...11 個月前1 回答3537瀏覽11 個月Help! Should I buy the 7 or 14 day JR Pass?
Hello! 👋🏼 I would like you to help me decide which JR Pass to buy. Our trip is 15 days (January 2...11 個月前1 回答2313瀏覽11 個月JR Pass can be used within the cities?
Hello everyone!! We're planning a trip to Japan and we're checking if the JR Pass is the way to ...11 個月前1 回答2224瀏覽11 個月Pocket WiFi
I'm arriving on Dec 26 but not using my JR Pass until Jan 2. I was thinking that the WiFi would ...11 個月前1 回答1822瀏覽11 個月JR PASS FOR GROUP OF 25 PASSENGERS
Hi, We are and outbound tour operator in Sri Lanka. We need to purchase 25 JR passes for a group ...11 個月前1 回答1755瀏覽11 個月Narita to Kyoto
Hi, I would like to ask if i have the JR Pass and i am arriving at Narita airport at 6:30 pm. Do ...11 個月前1 回答4846瀏覽11 個月Reserve seating during peak
If I purchase the Kansai-Hiroshima pass prior to entering Japan am I able to reserve seats easily...11 個月前1 回答2500瀏覽11 個月Need advise if I should purchase a JR pass
This is my current itinerary: Day 1-4 : Tokyo Day 5: Day trip to Hakone then back to Tokyo Day 6...11 個月前1 回答1868瀏覽11 個月Tokyo-Hakuba-Karuizawa Trip for February
Hello! I have a trip this upcoming February 2025 and was considering getting the JR East Nagano ...11 個月前1 回答5178瀏覽11 個月Buying the JRP after arrival
Hello, Can we purchase the JRP after we arrive in Japan? Is there a location in Tokyo where we c...11 個月前1 回答4664瀏覽11 個月Reserved seat for Tohoku
Hi, i'm planning to visit sapporo on 17 -22 Feb 2025 We're planning to go with this route: Tokyo ...11 個月前1 回答2640瀏覽10 個月Your order #2567107
Thank you for your emails. It seems problematic getting the airbnb owner to accept delivery. Can ...11 個月前1 回答2150瀏覽11 個月Need urgent feedback PLEASE re: delivery of JR PASS
I received confirmation yesterday that my ticket is ready (Your order #2567107) but it states we ...11 個月前1 回答1996瀏覽11 個月What type of pass or option would suit me better for my itinerary?
This is basically what my trip will look like: Tokyo (Shinjuku, Akihabara, Shibuya and Disney) ...11 個月前1 回答3461瀏覽11 個月Delivery or pick up
Dear JR Pass Support Team, My name is Fernanda, and I recently completed my JR Pass purchase (Or...11 個月前1 回答2367瀏覽11 個月Changing JR Pass Activation Date and Seat Reservation Question
I haven’t activated my JR Pass yet, but I’ve already used the pass number to reserve some train s...11 個月前1 回答4141瀏覽11 個月
