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My husband and I were planning a trip to Japan from 18.9.2014, and we've already received our 3-week JR passes. But two days ago my husband was hospitalized and in two weeks he will have surgery, so our trip must be postponed or cancelled. How can I change expiring dates for my passes or they must be deleted?
And if I'll come to Japan with my son on the same dates can I change name on my husband's pass to the name of my son?
Tnank you
返回Using the Japan Rail Pass
Change of plans
tasta
接近 12 年前
10 回答
Daniel-san
19375 發帖
7665 關注
接近 12 年前
Hi there,
I am very sorry to hear about this!
We can either offer you a refund or see if you may adjust the JR Pass.
Please contact us directly at [email protected], so we can assist you in a more private manner.
-Daniel
