Canceling JR Rail PassMy parents recently ordered and paid for two, 7-day Japan Rail Passes. However, it looks as if they might not be able to come to Japan. Is there a way to get a refund for the Pass? |
lhumenycky
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Hi there, If your parents do not use their JR Pass they can return their unused Exchange Order to us for a refund up to 1 year from the date of purchase. Please contact our team at support@jrpass.com for more information. You can learn more about our refunds process online. Hope this helps! |
mari
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Please note: we are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms.
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