questions & answers: using the japan rail pass

the first of my last names is missing

The first of my last names is missing


I have just received the exchange orders for 14 day JRPasses I ordered.

However, I just realised that I have given you only my first and second last name (which is what I've been using since I moved to the UK ten years ago). However my passport includes another last name which does not appear on the exchange order. It is listed as a last name and not a middle name.

Do you think this will be a problem?

Thanks in advance


Hi there,

It is hard to say for sure without knowing the details.

Please contact us via with your order number and name in password. We can then check it for you.

Hope this helps,

Expert button 2

Thank you Daniel. I have.



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