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Regarding Purchase of JR Pass via VISA/MASTERCARD

ben143
ben143
over 9 years ago
1 response

I apparently tried paying by either VISA or MASTERCARD from a credit card issued by a bank in Singapore (POSB), but I received an error saying it was rejected. I tried a few more times and I still get the same response. I previously bought a return ticket flight from an airline website online and it worked. Just curious to know the reason why. I'll be in Japan from 23 Aug till 6 Sep. Thanks!

avatar
Daniel-san
18830 posts
over 9 years ago
Expert

Hi there!

Sorry to hear about this! Unforunately I don't have access to the order system here at the forum.

Please contact our sales team directly at [email protected] with your order information and we can follow this up for you.

It may also be a good idea to give your bank a call, my credit card company can always tell me what happened, yours might too.

Hope this helps!
Daniel


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