questions & answers: using the japan rail pass

refunds on unused jrpass

Refunds on unused JRPass

If I buy a rail pass in the UK but I do not use it - can I get my money back also subject to the deduction of 10%? Or is this only if I buy through the JR only website?


Hi there,

If you do not use your rail pass you are entitled to a refund up to 1 year from the date of purchase. You can either refund it in Japan or refund it with the agency used to purchase your ticket. Our current refund charge is 15% for orders purchased online.

Hope this helps!

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