Hi, just wondering if I am still able to use my JR pass if one of my given names is missing? On the exchange voucher it shows 2 of my 3 given names. The passport name matches the exchange order names except the exchange order is missing one of the names, will this be an issue when redeeming the pass and will I have to get a new one?
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Missing one of my names on exchange voucher?
KDoan
about 6 years ago
2 responses
Daniel-san
18835 posts
6798 likes
about 6 years ago
Hi there,
Its best to contact our support team via [email protected] and we'll check for you. Don't forget to mention your order number.
Thank you,
Daniel
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