questions & answers: using the japan rail pass

might have to cancel trip

Might have to cancel trip

Can we refund the Jrpass if this happens?


Hi there

Yes it is possible to refund your unused JR Pass if you are unable to visit Japan or make use of it. Please note that a refund fee will be charged depending on which pass you purchased.

Please contact us directly at if you wish to return your JR Pass.

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