questions & answers: using the japan rail pass

last name

Last name

I have recently purchased a JR Green Pass, but one of the last names is misspelled. It is suppose to be Ramirez, but I accidentally wrote it as Ramiez, what should I do? I leave in 9 days!


Hi there,

Its best to contact our support team via and we will help you change the order.

PS: Don't forget to mention your order#

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