questions & answers: using the japan rail pass

jr pass phone number?

JR Pass phone number?

JR Pass isn't responding by email. Does someone have a number to reach them please? Thank you in advance! It is very important.


Hi there,

Our sales office is closed in the weekend and you will receive a reply to your e-mail this Monday.

All our support is provided by e-mail, we don't provide phone support.

Hope this helps,

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