questions & answers: using the japan rail pass

jr pass exchange order name

JR Pass Exchange Order Name

Hello, I received my JR Pass Exchange order via JTB and noticed that in the box for my name, there is the letter "S" directly under the title "Mr." My first and last name are listed correctly on the first line. Can anyone tell me what this "S" means, or if it is a mistake?


Hi there,

I am not sure what that is doing there.

It's best to contact your point of purchase to verify and have the JR Pass re-issued if it is a mistake.

Expert button 2

Order your Japan Rail Pass Online

Starting from $254.00 for 7 days of unlimited Japan Rail travel

Please note: we are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms.