questions & answers: using the japan rail pass

jr green pass lost ticket

Jr green pass lost ticket

Hi,I have bought a jr green passes and did a reserved seat from osaka to Tokyo but I lost the ticket.Can I replace it without paying anything? How if someone pickup my ticket and use it ?What should I do ?


I mean I lost the reserve seat ticket.


Hi there,

That should be no problem.

Just go to a JR station and tell the staff that you wish to travel to Tokyo. They will issue new tickets.

The official rule is that you have to take a non reserved seats if you lose your ticket, however JR staff rarely won't issue new tickets for you on request.

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