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Incorrect name on the Exchange Voucher

KLCA
KLCA
about 9 years ago
1 response

Hi,

I have bought 3 Japan Rail Green Passes and realized that one of the names of our passengers is incorrect on the Exchange Voucher.

I have sent in my question and order number to [email protected] (this morning) and still awaiting a response.

How can we go about correcting this error as quickly as possible?

Hope to hear from you soon.

avatar
Daniel-san
18832 posts
about 9 years ago
Expert

Hello there,

No worries - you have done the correct thing by contacting us at [email protected], our sales office is located in London and it is still early there. I am sure that you will receive a replay within hours.

Thank you!
Daniel


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