Order Your JRPass
Back to Using the Japan Rail Pass

Exchange office and ticket office in Hakata station

kevin1024
kevin1024
over 11 years ago
1 response

Hello,

I have a couple of questions about the JR pass exchange in Hakata station.

  1. What is the difference between a "Ticket Office" and a "Travel Center"? It looks like both have different hours. We will be arriving during a time period that the "ticket office" is open, but the "travel center" is closed. We could delay our trip in order to use the "travel center" but I would prefer if I could just use the "ticket office." However, my Japanese is pretty poor so if I need to make seat reservations, it might help if the JR employee speaks some English. Would that be more likely at the travel center?
  2. Can I make seat reservations at the same place that I exchange for my pass?

Thanks in advance for your help!

avatar
Daniel-san
18835 posts
over 11 years ago
Expert

Hi there,

1.) The Ticket office is a counter specialised for selling train tickets, at the Travel Centre a much wider variety of services to assist travellers.
There will always be an English speaking clerk at the desk where you can exchange the pass, so you don't have to worry about it!
2.) Yes you can make seat reservations right away, most of the time the clerk handling your exchange will ask this as well.

Having exchanged a pass myself last year @ Hakata, I can tell you that it is very easy to find the exchange points. The station is basically one big hall, if you enter from the city centre side (Hakata guchi gate) the Ticket Office is in the middle on the right side and the Travel Centre can be found almost in the exact middle of the Station Hall.

Enjoy Japan!
-Daniel


Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $343.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 17329 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes