questions & answers: using the japan rail pass

exchange of order for pass

Exchange of order for pass


I'm going to Japan in December and I have a question about the JR Pass. Firstly, the ticket which most fits to my need is the 7-day one, since I arrive in December 11th and leave in Dec. 18th.
I land in Haneda airport in December 11th at 10.20 pm. I noted that the JR office in the airport will be closed. Thus, I guess I won't be able to use the JR Pass to go to the city in the first night, right?

Please let me know if I have another alternative to use the pass as soon as I get Japan. Otherwise I will choose the starting date as December 12th.



Hi there,

Yes, the airport exchange office will be closed at that time so you will need to exchange the following day (12th). You can find a full list of exchange offices and opening times here.

Hope this helps!

Expert button 2

Order your Japan Rail Pass Online

Starting from $257.00 for 7 days of unlimited Japan Rail travel

Please note: we are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms.