questions & answers: using the japan rail pass

compassionate extension

Compassionate extension

We purchased 2 midori JR passes but had to cancel our trip because of the sudden death of my wife's father. We probably can't use our passes within the valid time. Is it possible to get an extension for compassionate reasons as some airlines do?


Hi there,

There are no provisions in the JR Pass regulations that allow for extensions under any circumstances. However, please contact us via if you ordered your JR Pass through JR and we will see what options are available.

Kind regards,

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