questions & answers: using the japan rail pass

cancel online seat reservation

Cancel online seat reservation

Desr Sir, Madam,

I will not be able to get to the train station before departing time to cancel my reserved seats. Is there a telephone available or can I cancel them online?
Many thanks


Hi Manuel,

Its not possible to cancel reservations online.

Did you reserve a ticket using the JR Pass? In that case you don't have to do anything.

In case you purchased a rail ticket, I recommend going to a JR station ASAP to get a refund before the train departs, otherwise no refund can be given.

Thank you,

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