questions & answers: using the japan rail pass

can i change my order from 14 to 7 days tickets?

Can I change my order from 14 to 7 days tickets?

Hi JRPass,

Can I change my order and modify 14 to 7 days tickets?
I have made a wrong order and now i'd appreciate if there is a way to do it.

I have sent an email earlier about that.

Best regards,


Hello Douglas,

Once a JR Pass is issued, it can not be changed.

We could cancel your 14-day order and issue a 7 day JR Pass. I see you've already send us an e-mail and will reply shortly.

All the best,

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