Back to Using the Japan Rail Pass

Buying JR Pass at Haneda, without pre-ordered voucher?

KarinG
KarinG
over 1 year ago
4 responses

I have read somewhere that sometime during 2016, it shall become possible to buy a JR Rail Pass for foreigners at some airports, like Haneda. Apparently this was supposted to start on a try-out basis during 2016. It is now September and I can still not find any information if is not possible to actually buy a JR Rail Pass directly at arrival (I do not mean by exchanging an already bought voucher from abroad) Does anybody know if it has become possible yet?? And if so where I can find information about it. I will visit Japan at the beginning of November this year and want to buy a JR Rail Card, and it would be convenient if I don't first need to order it from abroad.

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
12232 posts
over 1 year ago
Expert button 2

Hi there,

It is not possible to buy a JR Pass directly in Japan at this point. Nor is there any official information when/if this may be the case.

I recommend placing an order online here, we can ship to your accommodation in Japan.

Hope this helps,
Daniel

KarinG
KarinG
4 posts
over 1 year ago

Thank you for your helpful information Daniel.
So I will order the JR Rail pass before I travel to Japan, no problem.
How does it work? I place an order on-line here, and then you send me an exchange order to validate once I get to Tokyo? Do I pay when I order the Rail pass on-line or do I pay first when I get to Japan and exchange it for the real pass?
You mention you can ship the voucher to me in Germany, so that isn't just a paper (an exchange order) I can print out myself, once it has been confirmed?? Sorry for all my questions, but I hope you have the patient to help me answering them. Domo arigato gozaimasu!
Karin

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
12232 posts
over 1 year ago
Expert button 2

Hi Karin,

The JR Pass order process looks like this.
1.) Place an order online.
2.) We will send you an exchange order via FedEx.
3.) You exchange this in Japan for the actual train tickets.

We have to ship the voucher to you, this is a regulation by JR, so its not possible to print it yourself.

Hope this helps,
Daniel

KarinG
KarinG
4 posts
over 1 year ago

Arigato gozaimashita, Daniel.

Ok, I will do the order through your web site,soon. I assume I do the payment when I order the pass, which is fine, but I really don't understand why you have to ship the voucher??A receipt of the purchase and the order number should be enough when going to JR in Tokyo for the exchange.... Japanese bureaucracy :(

I'm not travelling to Japan until Nov 1st. Is it enough to order it about 2 weeks before departure - to Germany?

Thanks again for your help Daniel :)
Karin

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
12232 posts
over 1 year ago
Expert button 2

Hi Karin,

Shipping to Germany is generally 1-2 days after placing your order, so there's plenty of time.

Its indeed an old system, I can't change it myself, just advise you how to best go about it.

All the best,
Daniel

KarinG
KarinG
4 posts
over 1 year ago

Hi Daniel,

Wow, that is quick delivery - good news :)

Thanks for all your help Daniel, it has been much appreciated!

Oyasuminasai!

Best regards,
Karin

72a8815842aa5db137c135807bd6bb11?s=50&d=mm
Daniel-san
12232 posts
over 1 year ago
Expert button 2

Hi Karin,

Oyasumi!


Looking for more information? Search the forum

Instant Quote

Starting from $259.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 10946 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Order your JRPass Now!

We have special prices for children and great first class options. See all tickets.
Or see our range of Regional Passes