questions & answers: using the japan rail pass

a name with non-english character

A name with non-English character


I got my voucher today and noticed that the letter Ö in my name has been replaced with the letter O. Could it cause problems, because my name on the passport has an Ö in it. I expected that this would happen (my plane tickets always have O on them too, can cause problems with automated systems but nothing that cannot be solved) and I guess it shouldn't be a huge issue but this is my first time purchasing a JR pass so I have no idea how strict they are with these kind of things.


Hi there,

While JR is not as strict to tickets as airline are. Please confirm this with our support team to be sure.

You can reach us via, don't forget to include your order#

Thank you!

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