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A name with non-English character

Mr.P
Mr.P
almost 2 years ago
1 response

Hello!

I got my voucher today and noticed that the letter Ö in my name has been replaced with the letter O. Could it cause problems, because my name on the passport has an Ö in it. I expected that this would happen (my plane tickets always have O on them too, can cause problems with automated systems but nothing that cannot be solved) and I guess it shouldn't be a huge issue but this is my first time purchasing a JR pass so I have no idea how strict they are with these kind of things.

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Daniel-san
12232 posts
almost 2 years ago
Expert button 2

Hi there,

While JR is not as strict to tickets as airline are. Please confirm this with our support team to be sure.

You can reach us via support@jpass.com, don't forget to include your order#

Thank you!
Daniel


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